Optimizing Shopper Experience and Marketing ROI for a Leading Consumer Brand

Understanding shopper behavior and preferences is essential for brands aiming to increase loyalty and drive growth in highly competitive retail markets. Catalyst IA partnered with a leading consumer brand to deliver actionable insights on consumer journeys, purchase drivers, and product satisfaction.

The Challenge: Capturing Shopper Behavior in a Diverse Market

  • Identify key drivers of purchase decisions beyond price and promotion.
  • Measure satisfaction with product range and in-store experience.
  • Segment consumers by demographics, location, and shopping habits.
  • Turn insights into actionable strategies for marketing and product development.

Catalyst IA Approach: Shopper-Centric Analytics & AI Tools

  • Hybrid surveys combining in-store and online consumer feedback.
  • Focus groups and in-depth interviews to understand post-purchase perceptions.
  • Regional and channel analysis to capture local preferences.
  • AI-driven segmentation and predictive analytics for consumer behavior modeling.

Enhancing In-Store and Online Experience

Insights guide improvements in product placement, promotions, and digital touchpoints.

Segmented Marketing for Maximum ROI

Tailored campaigns based on consumer clusters improve engagement and conversion.

Product Optimization Aligned with Shopper Expectations

Data-informed design ensures products meet consumer needs and drive repeat purchases.

Business Impact: Recommendations for Consumer Brands

  • Targeted marketing campaigns for high-value shopper segments and regions.
  • Enhanced in-store and online experience to increase satisfaction and loyalty.
  • Product development aligned with real consumer preferences.
  • Measurable improvements in marketing ROI and repeat purchase rates.

Why Catalyst IA is the Partner of Choice for Consumer Brands

We leverage AI-powered insights, consumer analytics, and local expertise to transform data into action, enhancing shopper experience, satisfaction, and growth.

Contact Catalyst IA to Unlock Actionable Consumer Insights

Contact us today to enhance shopper satisfaction and brand performance.

case studies

See More Case Studies

Contact us

Let’s Build Success Together

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

Schedule a Free Consultation